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FAQ

Garage Door FAQ Page You’ll Love to Read

Take advantage of our FAQ page designed to give you answers to important garage door questions. Open the door to knowledge now and make the most out of everything you learn here in your own home.

Try all controls to see if the problem could be with the clicker. If none of them works, you should check if the motor unit is getting power. Unplug it from the electrical outlet and try another device. Check the wiring too. If the opener is getting power, the motor or circuit board may have failed. In the first case, the lights will work and in the second one, they won’t. In any case, give our professionals a call to resolve the issue for you.
A safety beam is an invisible infrared electronic beam that deters the garage door from closing on a person, animal or object in its path. For the door to function, it must be placed at least 5-6 inches from the door.
The emergency release cord is necessary for disconnecting the electric garage door opener from its automatic operation. You will need to do this when you need to open the door manually for some reason - for example in the event of a power cut or to free something or someone trapped under the door.
Weather is one factor that should always be considered when it comes to garage doors. If you are living in a city or suburb prone to strong winds such as windstorms or hurricanes, you should ensure your door complies with the requirements of the building codes in your city. In this case, you may need to consider installing a heavy-duty wind load door. This type of door is structurally reinforced to withstand the prevailing winds in your area.
This could indicate that the garage door has been inadvertently disengaged. It i important to ensure that the red emergency release cord does not get pulled accidentally. If it has been, you will need to re-engage the whole carriage which will depend on the model of the garage door. Unpredictable door behavior can also indicate a problem with the sensors or opener motor - we recommend you contact our professionals.
A garage door transmitter, or a remote, transmits a radio signal to your opener receiver. Typically, it is mounted on your garage, providing instruction to open your garage door. According to our experts, this technology has advanced and improved significantly throughout the years.

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